This printer is updating the firmware
The previous firmware was also v1.4 (we haven't updated the Form1 firmware since the form1 shipped, because contrary to the Form2, the Form1 firmware is very simple, all the magic happens in Pre Form).
Also, try plugging your form1 into another USB port of your computer / rebooting your computer / using another USB cable.
When it switches modes, it also gets recognized as a new USB device, which can lead to driver installs and other issues from the operating system, resulting in a timeout.
One possibility here is to just unplug/replug the USB, possibly into a different USB plug.
I'm currently unable to print at all due to this problem.
I have never manually (or automatically) updated the Firmware on my Form1 . What are the main advantages of this and how can I find out which Firmware I am currently on?I downloaded the latest (v2.5) Preform and then tried to run the firmware update on my Form1 .After 30min it is still stuck at the "Please No Not Disconnect Printer" Firmware update in progress / Printer Entering Firmware Update mode" stage and the screen on the printer is black. So after waiting almost 2 hrs with no response from Preform or the printer I decided to unplug the power from the Form1 to reset it.After powering back up I get confirmation of firmware v1.4 and "ready to print" but the printer is no longer seen by Preform.I've tried uninstalling v2.5 and going back to 1.9 with no luck.
Firmware controls the hardware functions of a printer.